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Welcome to our website. By using this website and placing an order you agree to the following terms and conditions.
1. Product Information
We do our best to display product colors patterns and details as accurately as possible. However slight differences may occur due to lighting screen settings and the handmade nature of ceramic products.
2. Orders and Payment
All orders are subject to acceptance and product availability. Full payment must be completed before the order is processed.
3. Shipping
Orders will be processed within the stated timeframe. Delivery times may vary depending on destination and courier service.
4. Damaged Items
If your order arrives damaged please contact us within 48 hours after receiving the parcel and provide photos of the product and packaging.
5. Returns and Exchanges
Returns and exchanges are accepted only according to our return policy. Customized or made to order items may not be eligible for return.
6. Intellectual Property
All images content and designs on this website are the property of our store and may not be copied or used without permission.
7. Contact Information
If you have any questions please contact us through our official store channels.