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About Us
We believe that everyday items should be more than just objects, and should bring a sense of joy every time they are used.
At our core, we believe that daily essentials should feel personal and inspiring. That is why we focus on creating products that are both practical and beautifully designed.
Guaranteed Results
Every piece is carefully selected and thoughtfully designed to ensure quality and customer satisfaction.
Quality Services
We focus on every step of the service process to provide convenience and the best possible experience for our customers.
Frequently Asked Questions
Have Any Questions For Us?
We have compiled frequently asked questions about our products, services, ordering process and delivery in this section to help you find answers easily and conveniently.
What Products Do You Offer?
Our store offers a wide range of ceramic products, such as cups, bowls, plates, teapots, and mugs, available in various styles, colors, and designs to meet our customers’ needs.
Do You Provide Custom Ceramic Services?
Yes, we offer custom ceramic design and production services based on our customers’ requirements for subscribe members. This includes custom patterns, colors, shapes, and logo printing. Our services are suitable for personal use, souvenirs, restaurants, cafés, hotels, and business orders. Customers can contact us through our factory’s Facebook page or via Line OA, and kindly attach proof of membership subscribe.
How Can I Place an Order?
Customers can place orders through our website and social media platforms, including our Facebook Fanpage and Line OA. On the website, customers can select their desired products, add them to the cart, and complete the ordering process. For bulk orders customers can contact us directly for further details.
How Long Does Delivery Take?
Delivery time depends on the type of product and the destination area. Custom-made items may take longer to deliver than ready made products.
Do You Offer Refunds or Claims for Damaged Products?
We accept refund requests and product claims in cases where items are damaged during shipping or delivered incorrectly. Customers are required to contact us within the specified time period and provide photos or videos for verification. We also recommend recording a video before opening the package and capturing the product clearly and completely, as this will serve as supporting evidence for the claim review.